Key Policies

PotashCorp has adopted policy commitments designed to ensure customers benefit from its products and experience no harm from their use.

Product Responsibility: The SHE Policy states that PotashCorp will assess, manage and communicate any hazards associated with its products. It will communicate up-to-date information to help users and others handle its products in a safe and environmentally responsible manner.

Customer Satisfaction: The Code of Customer Commitment sets out the company's commitment to satisfy its customers by delivering what they want and need. The company aims to provide the highest quality products and service at a competitive price and in a timely manner.

Customer Privacy and Confidentiality: The Code of Conduct states that PotashCorp will maintain the confidentiality of information entrusted to it by its customers, except where disclosure is authorized or required by law. The company will respect the privacy of all individuals for whom it maintains any personal information. It will collect, use and disclose personal information only with the knowledge and permission of the affected person, unless otherwise permitted by local laws.