Ensuring Health and Safety in Production and Marketing

PotashCorp has procedures in place for assessing and ensuring health and safety at the following production and marketing stages of the product life cycle:

• Manufacturing and production
• Marketing and promotion
• Storage distribution and supply
• Use and service
• Product certification.

Fertilizer, as a product, does not pose problems for disposal and cannot be reused or recycled after use.

Product Information

Prior to a new product being available for shipment, data specification sheets and an MSDS must be completed. These inform customers about proper handling of the product and its guaranteed analysis.

PotashCorp has procedures in place that provide the following product information:

• Sources of product components
• Contents
• Safe use of the product
• Disposal of the product and environmental or social impacts.

Product Labeling

PotashCorp meets product registration and labeling requirements in all its markets.

It is subject to feed and fertilizer labeling requirements in most jurisdictions where it makes or sells its products. For example, labeling requirements (which are similar for each state in the United States) generally require the following information:

• Brand and product name
• Guaranteed analysis
• List of ingredients
• Directions for use and any warning or caution statement
• Name and address of manufacturer/guarantor
• Quantity statement
• Sources.

State officials inspect labels and review samples of PotashCorp's products to ensure they are manufactured and distributed according to specifications.

Product labels are reviewed regularly to ensure they comply with all laws and regulations.

Advertising

PotashCorp's long-standing practice is to ensure extensive internal review of all advertising for technical accuracy and legal compliance.

Results of Customer Surveys

The company's 2006 customer surveys showed that PotashCorp outperformed the industry average for quality and service in all key product categories – fertilizer, animal feed, industrial nitrogen and purified phosphate – and was a preferred supplier in each.

• Almost two-thirds of fertilizer and feed customers surveyed said PotashCorp does the best job of meeting their key criteria.
• Industrial customers confirmed that PotashCorp is meeting their needs.

For more information on the results of the company's customer surveys and how it has responded, see the section on Governance and Stakeholder Relations.

Customer Privacy

There were no instances of leaks, thefts or losses of customer data in 2006.

There were no complaints received concerning breaches of customer privacy.

Compliance with Regulations

PotashCorp had no instances of non-compliance, administrative or judicial sanctions, warnings or fines for the following areas:

• Regulations for health and safety
• Regulations for product information and labeling
• Regulations for marketing communications
• Regulations for provision and use of its products.