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Key Performance Drivers

Each year we set corporate-level targets – key performance indicators (KPIs) – to advance our goals and drive desired results, always striving to maximize shareholder value. Throughout the organization and in the spirit of growth and continuing improvement, these indicators of performance are regularly measured and monitored, with timely feedback provided about progress toward achieving our goals. The following outlines our key corporate goals, targets and results.

People Community Customer Shareholder
Achieved Icon ACHIEVED     Partially Achieved Icon PARTIALLY ACHIEVED     Did Not Achieve Icon DID NOT ACHIEVE
PEOPLE Encourage and Reward Performance
• To have motivated and productive employees committed to our long-term goals.
Prevent Harm to People
2007 Targets 2007 Results
Fill at least 75 percent of senior staff openings with internal candidates. Achieved Icon 85 percent of senior staff openings were filled with internal candidates.
Improve employee engagement, as measured by surveys, by 10 percent from 2006. Partially Achieved Icon Employee engagement improved by 3 percent.
Reduce recordable injury rate by 15 percent from 2006. Did Not Achieve Icon Recordable injury rate increased by 9 percent.
Reduce lost-time injury rate by 40 percent from 2006. Achieved Icon Lost-time injury rate was reduced by 48 percent.

2008 Targets

1 Achieve an average employee engagement score that is in the top quartile as determined by the annual employee engagement survey.
2 Fill at least 75 percent of senior staff openings with internal candidates.
3 Continue safety initiatives to reduce severity and lost-time injury rates to zero. Reduce recordable injury rates by 15 percent from 2007 level. Reduce lost-time injury rates by 20 percent from 2007 level.